Gaya APA

Denhardt, R, B., Denhardt, J, V. (2003). The New Public Service : Serving not Steering . England: M.E. Sharpe.

Gaya MLA

Denhardt, Robert, B.., Denhardt, Janet, V.. "The New Public Service : Serving not Steering". England: M.E. Sharpe, 2003. Text.